What did Alexander Graham Bell say on his first phone call?
The first discernible speech is transmitted over a telephone system when inventor Alexander Graham Bell summons his assistant in another room by saying, “Mr. Watson, come here; I want you.” Bell had received a comprehensive telephone patent just three days before.
What should you not do on a call?
Let’s take a look at the top ten things you should avoid doing when you answer the phone:
- Skip The Speaker Phone.
- Ditch The Chewing Gum.
- Avoid Distractions.
- Eliminate Inconsistencies.
- Limit Background Noises.
- Don’t Whisper.
- Don’t Shout.
- Do Not Use Poor Equipment.
What are the common mistakes in telephone communication?
Below are common phone mistakes small businesses make and how to avoid them to make every call count.
- Being Unreachable.
- Making a Bad First Impression.
- Lacking Proper Call Holding Practices.
- Failing to Address Customers’ Needs.
How do you speak professionally on the phone?
10 tips for answering and handling calls professionally
- Promptly answer calls. The average ring takes 6 seconds.
- Be warm and welcoming.
- Introduce yourself and your business.
- Speak clearly.
- Do not use slang or buzz words.
- Ask before you put people on hold.
- Don’t just put calls through.
- Be prepared for your calls.
When you are finished with a telephone conversation how should you end it?
by the third ring. When you are finished with a telephone conversation, how should you end it? a. Thank the patient for calling and hang up first.
How do I end my first phone call?
Good conversation enders are: “I have a million things to do,” “Well, it’s been really nice talking to you,” “Actually, I’m kinda busy right now,” and “My beeper’s beeping, gotta run!” Remember to say these things in a very nice way.
Is hanging up the phone on someone rude?
IF you are on the phone with a FRIEND and you hang up, this is considered rude if the point is to end the conversation abruptly. Most people consider it rude because it’s similar to just leaving a face-to-face conversation without any warning.